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Response Time
We typically respond within 24-48 hours during business days.
Frequently Asked Questions
Everything you need to know about our beta service
How accurate are the virtual try-ons?
TryMyLook is currently in beta testing. Our AI technology creates realistic approximations, but results may not be 100% accurate. Factors like image quality, lighting, and clothing type can affect accuracy. We recommend using our service as a helpful guide alongside traditional sizing information. We're continuously improving our AI models to deliver better results.
Can I rely on TryMyLook for exact sizing?
No. While our AI does its best to show how clothes might look on you, it cannot guarantee exact fit or sizing. We recommend using TryMyLook as a visual reference tool to help narrow down your choices, but always check retailer sizing charts and consider ordering multiple sizes or using return options for important purchases.
Why does my try-on look different from what I expected?
As a beta service, our AI is still learning. Results can vary based on the quality of uploaded photos, lighting conditions, clothing type, and the complexity of the garment. We're actively working to improve accuracy and appreciate your patience and feedback as we develop the technology.
Should I make purchase decisions solely based on TryMyLook?
No. TryMyLook should be one of several tools you use when shopping online. We recommend also checking product reviews, size charts, fabric descriptions, and retailer return policies. Our service is designed to supplement—not replace—traditional shopping research.
Will the accuracy improve?
Yes! We're in active development and continuously refining our AI models. As more people use the service and provide feedback, our technology learns and improves. We expect significant accuracy improvements over the coming months.